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 Welcome to Castlecroft Medical Practice

ADVICE ABOUT CORONAVIRUS CAN BE FOUND BY CLICKING HERE

You are currently not allowed to walk into the surgery building unless you have been triaged and asked to attend by one of our medical team. 
The practice is however fully open and accessible initially via telephone.  You can use our online services for ordering medication and for getting medical information.  It is not possible to book appointments online at the moment as you have to be telephone triaged first. 
Please do not book a GP appointment or attend your GP Practice if you have symptoms associated with coronavirus including a new continuous cough, a high temperature or loss of taste and smell. You are advised to stay at home for at least 7 days.
If your symptoms are serious, or gets worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 
Only call 111 direct if you cannot go online, or are advised to do so by the online service. For the latest advice please visit www.nhs.uk/coronavirus

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With Coronavirus now in our communities, keeping our services running is our top priority.
Our GPs are asking that you go online for health information(via GP practice website) or telephone the practice,
Please don’t just turn up as you will be told to go home and telephone.
All appointments will be triaged in advance and you may need to
answer a few more questions than normal so that we can get you the help that you need.

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If you need urgent medical assistance when the surgery is closed please call 111 who will advise you accordingly.

Our telephone team are instructed by the GPs to ask you for the nature of your problem to establish who best to book you with or to re-direct you.  This is to make best use of the services & appointments that we have available and not to be deliberately obstructive.  It is part of a National Programme called Care Navigation - click here for more information.

For minor ailments please see your local pharmacy.

For Dental Problems please see a dentist.

EXTRA EVENING, WEEKEND & BANK HOLIDAY OPENING

Castlecroft now works with a group of other GP Practices in Wolverhampton (Unity Hub) to provide additional access outside of normal opening hours. 

On Saturdays, Sundays & Bank Holidays at various times, and on weekdays between 6.30pm and 8.00pm; Castlecroft patients can access GP, Advanced Nurse Practitioner,  Clinical Pharmacist and Practice Nurse appointments at 2 other sites - please see poster below for details:- 

Unity Hub Additional Appointments Poster

If you require an advance appointment at a Unity Hub Centre please call the surgery as usual. 

For same day bookings please use the telephone numbers on the poster above.

The 111 service also have access to Unity Hub appointments.

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The doctors and staff at Castlecroft Medical Practice in Castlecroft are proud to offer the highest standard of patient-centred healthcare in a modern purpose built healthcentre.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

WE ARE NOW A PARK RUN PRACTICE

ParkRun organise free, weekly, 5km timed runs around the world. They are open to everyone, free, and are safe and easy to take part in.

These events take place in pleasant parkland surroundings and we encourage people of every ability to take part; from those taking their first steps in running to Olympians; from juniors to those with more experience; we welcome you all.

Castlecroft Medical Practice have now linked with the ParkRun at West Park in Wolverhampton and actively encourage patients and staff to participate.

More information can be found by clicking here.  Remember to register and print off your barcode before attending - details on link.

Named GP

All Patients area llocated a named GP.  Your named GP is the one whose name appears on your repeat prescriptions.  If you would like confirmation please ask at reception.

SMS Text Message Service

Castlecroft is able to send patients free text message reminders of their appointments.  Please tell us if you want to receive them & Please ensure we have an up to date mobile number.

Missed Appointments

Every month over 250 GP & Nurse appointments are missed by patients when they do not attend (DNA) without ringing to cancel or re-book.  This is a huge waste of time and money that also makes it more difficult for other patients to book. The number is slowly falling however is still far too high

PLEASE RING TO CANCEL IF YOU CANNOT ATTEND - THANK YOU

Patient Group

Are you interested in finding out more about our practice? Would you like to influence the development of local health services?

Please see link in panel on the right

 

(Site updated 24/06/2020)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletterAccess Summary Care Record
 
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