The doctors welcome new patients who live within our practice area. 

As it often takes sometime for records to be forwarded from your former practice all newly registered patients will be asked to complete a new patient registration form and health questionnaire and to attend a new-patient medical. 

Medical treatment is available from the date of registration.  Please contact reception for further information and to complete your paperwork to allow us to register you with the practice. 

You cannot currently register completely online, you can download the form below and bring this into the surgery.  You will also be asked to complete further information in the surgery.

Castlecroft Medical Practice has a number of patients who book their appointments, request repeat medication and can view certain parts of their medical records online.

Patient Access have now improved their system to allow parents and Carers to be authorised to all of the above-mentioned functions for children or the people they care for.

Any patient or Carer wishing to have proxy access will need to sign up to this service by completing a form available at the practice Reception.

Upon registering with the practice, the individual will be informed of their accountable GP – this is allocated on a pro-rota basis. Patients who live within the same household are registered with the same ‘accountable GP’ – however patients are able to book and be seen by any GP within the practice.

All existing patients, including those over 75 years of age are assigned an accountable GP.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: